Anne P. Mitchell, CEO and President of the Institute for Social Internet Public Policy, explained to us that society expects us to be connected 24/7, and when that doesn’t happen, people essentially freak out: “And it isn't just the users - employers, spouses, friends - are all used to being able to reach people by email *any time* - *any where* - because they know that they are carrying a device such as a Blackberry, and checking email constantly. This is actually a whole area of interest in HR and employer/employee relations right now - just *how* accessible is it reasonable for you to expect your employee to be when they are out of the office? When does it become unreasonable for your employer to contact you after hours via email - and are you obligated to respond because they know you have a Blackberry and are receiving your boss' email at 10:00 at night? In short, we have become a nation of people who expect - and are expected - to be connected to the Internet and to email 24/7, and when that expectation isn't met - and especially when it's due to a failure on the part of the service provider - people go haywire.”
Don’t go haywire. You will survive—I promise. Believe it or not, business was actually conducted before the BlackBerry… J.P. Morgan, Cornelius Vanderbilt and Andrew Carnegie seemed to do all right without one.
MainStreet wanted to hear from victims who were caught in the midst of the chaos: did it affect their work lives? Did it interfere with personal obligations? Here’s what some users, and a few experts, had to say about the connectivity crisis.
Photo Credit: Editor B