NEW YORK (AP) — In private, workers who depend on holiday tips might be willing to say they're getting hurt by the economic downturn. But fear that exposing that hard truth will lead to an even bigger falloff in their tips leaves most unwilling to discuss the situation publicly.
Service providers from hair stylists to baby sitters, from dog walkers to housekeepers, are quietly going about their business this season and trying to be thankful for whatever extra cash they're handed.
From an etiquette standpoint, that is what they're supposed to do anyway, of course.
"Holiday tips are really a way that we've always chosen to say 'thank you' for a year of good service," said Lizzie Post, an author and etiquette expert at The Emily Post Institute in Burlington, Vt.
In that sense, Post said service providers shouldn't expect tips. "Their salary or what they charge for their service, that should be what they're expecting," she said. "Anything more than that, you should expect to waiver greatly, especially in difficult times."
But everyone knows there's more to the social dynamic of tipping than a simple "thank you" for service, and that people who work in service fields often count on receiving a little extra.
Mike Lynn, a professor of consumer behavior and marketing at Cornell University, has surveyed consumers about why they tip and found that while rewarding good service was a primary motivation, other key factors included helping the service provider, and ensuring quality service in the future.
Yet the reality is that some people fear cutting a tip might generate resentment, especially for people like building superintendents and parking garage staff who are relied on frequently.
Social pressures and the reality of a tight budget can leave people with little guidance on who to tip and how much. Those who are confused about what to do this year should remember that cash is never a mandatory gift, said Post, and the size of a tip should always be based on your personal budget.
As for who should receive what portion of your scarce dollars? "Think about the services you really couldn't have done without this year," she suggested. "I would think about making sure that was where my budget went to."
Among the people the Emily Post Institute recommends tipping are: