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Buying a bed is no picnic. Comparison shopping is almost impossible because different retailers rarely call a model by the same name. And you're apt to make that expensive decision after trying out a bed for just a few minutes in the store.
But our new survey might help. We found real differences when we asked 17,444 online subscribers who bought a bed in the past few years about their satisfaction with the brand and the store.
Forty-one percent said they'd definitely buy the mattress brand they currently own if they had to do it over. Forty-three percent said they'd probably buy it again. An unhappy 16 percent said they'd probably or definitely pick something else. Here are the details:
Some brands were better
Respondents who bought Tempur-Pedic, Original Mattress Factory brand and Select Comfort mattresses were much more satisfied than those who bought Spring Air and Stearns & Foster models. They were significantly more likely to say they would definitely buy those brands again.
Any new mattress beats an old one
Satisfaction at what price?
Seventy-eight percent of those who spent more than $4,000 said they were highly satisfied with their purchase. But 66% of those who spent less than $1,000 were also highly satisfied.