The Best Ways to Complain

How to Complain

As businesses compete for the tight budgets of Americans, there is little room for error. Consumers expect nothing but the best, and the current world of social media and technology is taking the act of complaining to a whole new level. Consumers complain about everything from canceled and delayed flights to defective products to long waiting lines at the DMV. (In fact, complaints to the Department of Transportation regarding airlines jumped 28% in 2010 compared with 2009.) We asked industry experts to break down the different ways to submit a complaint and reveal the strategies consumers can employ to ensure a complaint is resolved. Photo Credit: Samuel P