banks

Study: In Customer Service Battle, Big Banks Win

Online Banking on the Rise, With 1 Notable Exception

Banks Struggle to Resolve Complaints On Twitter

Amid Rock-Bottom Rates, 3 CD Deals That Pay

11:30 am, January 30, 2012

Interest rates are at historic lows and look to stay that way for some time yet, but that doesn’t mean there aren’t deals out there that can make your money make ...

3 Months Later, Customers Say Bank Transfer Day Was Worth It

11:40 am, January 27, 2012

It’s been almost three months since Bank Transfer Day spurred many Americans to switch from big banks to credit unions and small financial institutions. Here’s ...

7 Great Alternatives to PayPal

7:00 am, January 27, 2012

PayPal is the most well known online payment service, but it has its share of detractors. Here are some alternative services for sending money and making purchases ...

Banks Rethink Marketing Strategies to Regain Trust

3:34 pm, January 26, 2012

A study of bank marketing professionals paints a striking picture of bank customers as anxiety-ridden “nervous Nellies,” and finds that banks are changing the ...

Bank of America to Roll Out Cash-Back Deals for Cardholders

4:26 pm, January 25, 2012

Bank of America is testing a program that would allow cardholders to take advantage of cash-back deals from merchants, which are based on your purchase history.
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Lost Your Debit Card? There's an App for That

2:32 pm, January 20, 2012

Texas-based City Bank has created a mobile phone app that guards consumers against fraud by disabling their lost or stolen debit cards remotely from a smartphone ...

Bank of America, Hilariously, Thinks It Has Good Customer Service

4:51 pm, January 19, 2012

Five thousand Oregonians and a kidnapped parrot might beg to differ.

Credit Unions Predicted as Next Major Lenders

1:30 pm, January 19, 2012

While the nation’s largest credit card issuers have drastically increased the value and number of offers they send to consumers in recent months, experts say that ...