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Elizabeth Blackwell

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Amid all the frenzy over Apple's iPad, it's easy to forget that tablet computers are not a Steve Jobs innovation.

Social media for small businesses involves building a customer base, with sales as a secondary goal.

Small businesses were up against the wall this year. The silver lining was that a lot was learned, helping companies into the new year and beyond.

If raises are out of the question this year, show your employees you appreciate their hard work with free lunch or time off.

Kraft's hostile bid for Cadbury reflects its company mantra: 'Make today delicious.' Could your firm benefit from a motto?

Small businesses competing for back-to-school dollars should avoid Abercrombie's merchandise mistakes.

Not content to simply host Web sites, Nike and Netflix have figured out ways to use the Internet to drive sales.

McDonald's, Starbucks and Peet's rely on different tactics to sell the same product: coffee.

Amazon's takeover of Zappos shows that customer service can be a key part of your strategy.

As dollar stores have shown, you can maintain value and go upscale to attract higher-end customers.