“These men risk their lives to protect out country and they get treated like this?” one viewer wrote. “Delta should be ashamed.”
Delta did not say whether or not they would reimburse the soldiers in the video for the baggage fees they were charged.
Joe Davis, spokesperson for the Veterans of Foreign Wars Association, told MainStreet that the soldiers would most likely be reimbursed for the fees by the U.S. government as long as the extra baggage was authorized in the soldiers’ written orders.
“A $200 bill for extra baggage by a government-contracted airline is the worst welcome home any soldier could receive,” Davis said. “We know this is a business issue and that the troops will be reimbursed if they are authorized additional baggage in their orders, but the shock of even being charged is enough to make most servicemen and women simply shake their heads and wonder who or what it is they are protecting.”
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