7. Talk about change if it is needed. Conclude with an explanation of how you'd like the situation to be different. This can be an idea you come up with, an idea the recipient is challenged to create or something you will both work on.
8. Find something good to say to everyone. A simple positive statement—short or long—can tell someone he or she is doing a good job. It only takes a few seconds to do this, but the effect can last a long time. Morale, productivity and employee satisfaction improve when the boss provides positive feedback.
9. Listen first, then comment. The Donald, for example, fires off questions in the boardroom before his final decision. Consider this: Before providing feedback, especially if it's negative, ask the individual involved for his or her version of the story. This input may change your view and your comments. In any case this gives the individual the opportunity to make a statement and be heard by you. This goes a long way to ensuring that the recipient will listen to what you will say and act on it.
10. Do it early. Don't wait for the annual review or "when you get around to it" to provide feedback. People need to know how you evaluate their performance. Whether someone succeeds or fails in their duties, let that person know it as soon as possible. Giving feedback doesn't need to be a long, drawn-out process.
Consistent and effective communication dramatically improves the way your entire business works—get the message?